Edgetech Instruments, a global leader in the manufacture of moisture and oxygen analyzers, now certifies chilled mirror hygrometers made by other major manufacturers. Edgetech Instruments also has replacement sensors and complete subassemblies for other brands using heated chilled mirror sensors to measure high dew points. All certifications and calibrations are traceable to NIST.
The company’s quick and friendly Rapid Response Customer Service Program assures the customer will get a call back from Edgetech Instruments’ Customer Service Group in the same day with a proposed solution to their needs. Certifications are typically completed within one week. All Edgetech Instruments hygrometer services are performed in the USA at their ISO 9001:2015 registered, ISO/IEC 17025:2005 accredited manufacturing facility.
Often, owners of other brands of chilled mirror hygrometer are asked to provide a purchase order number and then wait days or weeks for service to these critical analyzers. Some hygrometer owners are told their equipment will have to be sent out of the country for repairs or even for simple recalibration. Not with the Edgetech Instruments Rapid Response Customer Service Program.
As part of the Program, when requested, Edgetech Instruments can send a technician to customer locations with a NIST traceable portable hygrometer to check or calibrate customer owned hygrometers in the field.
Complete satisfaction is guaranteed with Edgetech Instruments’ fast, friendly and affordable Rapid Response Customer Service Program.
For a Rapid Response call 1 978-310-7659 or 1 978-310-7261 or email firstname.lastname@example.org
To view the Edgetech Instruments Inc. Service Capabilities brochure, click here.